Nikki McKnight
CX Strategist. 2x Podcaster.
Chronic Espresso Drinker.
I help founder-led businesses turn their client experience into their most powerful revenue-generating tool.
Work With Me
GLOW - Book Your Session
One dedicated day to design the client experience that earns the referrals, the reputation, and the revenue that follows when people can't stop talking about you.
SPARK - Book Your Session
90 minutes with someone who can see the gap between what you intend and what your clients actually feel, and close it in a single conversation.
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The Would Recommend Standard - Free
The framework behind every business worth talking about.
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Would Recommend
Real Stories from Businesses Worth Talking About And What They Actually Did To Earn It
First Dates & Soulmates
A romance podcast about the culture and craft behind the world's best-selling genre.
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FAFO Newsletter
A biweekly dispatch about the experiments, the failures, and the accidental discoveries that come from building a business worth talking about. Fuck around. Find out.
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