The Ops Shop

Welcome to

Your One Stop Shop for Ops

We are the How to your WHY

We’re your Systems Ninjas, the uber-talented people behind the curtain that get in, do the thing, and move onto the next mission.

Want to go bigger, faster, further? We Ninjas have your back.

Curious about how to grow, scale, and pivot? We’re your partner in discovery.

Want to bang your head against the wall when things aren’t working? We are the Robin to your Batman (so much colourful spandex but with less brooding).

The Ops Shop is the place for our client experiences, programs, and partnerships.

The Ops Shop Show is where you can find our videos, podcasts, and articles designed to help you take the next step.

The Ops Shop Agency is where you can find a veritable stable of Ninjas ready to help you on your next systems mission.

We’re not your Coach.

But we’d like to be your partner.

It's a no-brainer that successful businesses & companies have implemented foundational systems to help them

Start Grow and Scale

Years ago, I met a man who wanted to create a portable ventilator to give the villages in rural Kenya access to life-saving medical care.

Shortly after, I befriended a woman who wanted to preserve the knowledge of dying elders for future generations to benefit.

I even learned depths of love and understanding from a person who uses photography to highlight the beauties of people with disabilities.

All worthy pursuits…but one year, two years, three years later—

Where are their businesses?

Some are slightly further along.

Some have fallen backwards.

And some have stayed stagnant.

All the brilliant ideas and dreams these visionaries had hoped to use to change the world aren’t changing anything…

Because ideas without pointed action can feel…pointless.

The WHY will never outpower the HOW.

As Author Simon Sinek once said:

"Genius is in the idea.

Impact, however, comes from action."

Hey Player!

I’m Nikki McKnight (she/her) –your badass and full of sass Operations Magician + Game Master behind The Essential Systems Launch Pad.

I’ve spent over a decade working with million dollar entrepreneurs, multi-billion dollar retailers, and energetic startup companies to improve their processes, drive communication, and build powerhouses of teams.

My top goal is to help world changers actually change the world–by figuring out how we can set these changes a flight.

Your why is the endless ocean of possibilities and outcomes between now to the future of your services for clients, companies, and business.

Your how is the cruise ship that sails them to each island without worrying about rough waters and stormy seas.

Nikki, a white woman with brown hair wears a pink blazer

For Coaches, Consultants, & Creatives

It's time to launch your platform to even greater heights

You want a business that works for you, and not against you.

You want to stop feeling burnt out, hiring the wrong people, and not making true progress.

You want to take your big WHY and share it with the world, creating positive change for others and money in the bank for you.

You need a Launch Pad.

Join Nikki McKnight for the most supportive systems experience you’ve ever had that’s all about figuring it out, getting it done, and changing the motherf***ing world.

Together, we’ll create sustainable business systems and frameworks so that you can build a business that won’t crumble if you take a day off, have a passion project, or want to spend time with your family.

Talk to Nikki

two video game characters facing each other

For Virtual Assistants, Online Business Managers, & Digital Support Workers

Become a fully booked and referable service expert

If you’re a virtual assistant working your life away while getting paid pennies by the hour, missing out on important moments each day, and struggling to feel proud of your career change, then it's time for you to get your systems in place.

In 8 weeks, we'll teach you the 5 key systems you need to move from an overwhelmed and undervalued virtual assistant into a confident and proud service provider

Join the Wait List

For Companies With Larger Teams

It's time to evolve into your next iteration of excellence

Congratulations on building a business and team that is rocking and rolling!

If you're feeling some growing pains or aren't sure how to scale your current business without some major brain power and investments, then you need our team.

We'll plug into your existing structures and guide both you and your team through upgrades, uplevels, and changes so that your growth can be as smooth as possible.

Talk to Nikki

"Holy shit is all I have to say. 6 pages of notes. Ideas. Inspiration. Validation. Organization. Fun. Energy. Big thinking. Case studies. Resources. Stories. Nikki, you're a unique rare earth gem and I am thrilled for our future. "

"I was in need of some project management help. Called Nikki to check out her offers, her style, her insights. Here is what i doscovered that sets Nikki apart: her human interesting-ness, her work ethic, her get shit done and measure it attitude, her quest to work with interesting people, her understanding of what truly works and what doesn't, her flexibility and willingness to put skin in the game."

We're performers & teachers at heart, so we'll be bringing you the very best of ops, business, strategy, and tech information.

The Show will be available in multiple formats so you can choose how you absorb the information and listen in.

Keep an eye out for the podcast and blog, launching very soon.

In the mean time, subscribe to our YouTube Channel and get notified when the content starts dropping!

The Ops Shop Show on YouTube

"Nikki is incredible at framing problems and helping you see them more clearly for what they are along with possible solution options. She gave me great insight and inspiration into what I could do to work towards my career aspirations."

A text convo. Client says "you have an incredible way to speak in generalities that everyone can understand...it's accessible

Your trusted partner for done-for-you services, project and launch management, and staffing.

We know that sometimes you just need something done, and done well.

The Ops Shop Agency is here for:

Project Management
Launch Management
Tech Builds & Software set ups or optimizations
Systems Audits and Tech Stack Creation
Strategic Planning Sessions
Course Creation
Opt-in & Lead Magnet creation and builds
Finding Your Next Team Member (VA, OBM, Sales, etc)

Have an upcoming project that you want to chat about?

Check out the form below and a member of our team will be in touch.

Submit an Inquiry

"I was stuck in a business model that COVID has ravaged so I knew that I had to evolve my business. I didn't know how to get there. I needed an expert like Nikki, who has the strategies, tactics, tools, and the ways to make your business more effective and efficient. It's been phenomenal. There's a lot of people that talk the big talk, but she gets it done, and she pushes through to the finish line, and she did it in such a way that exceeded by expectations."

Resources

In addition to our YouTube channel, podcast, and blog, here are a few extra helpful resources

What Type of VA Are You?

Take our FREE Quiz and discover your VA Archetype and how to turn it into your superpower

Take the Quiz

Your Systems Checklist

A quick quiz that will uncover which system in your business needs a little love and attention

Take the Quiz

Weekly Strategy for More Time & Money

A quick exercise to help create some space in your calendar to accomplish your goals

Grab the Guide